ACCEPTED PAYMENT METHODS

WHAT DO I NEED TO KNOW ABOUT MAKING A PAYMENT?

All payments must be made in United States dollars (USD). The only exceptions are payments made by ACH/Wire Transfer. If you're paying with an ACH or Wire Transfer, please refer to the Accepted Methods of Payment below for details.

Orders must be paid in full before shipping. Any payment received that doesn't equal 100% of the total order amount is subject to be returned at the buyer's expense.

This does not apply to purchases made through our e-commerce platform and/or accounts with established payment terms in good standing.

CAN I APPLY FOR AN ACCOUNT WITH PAYMENT TERMS?

Yes! Accounts with payment terms have to be set up in advance. Credit score and credit limit are considered when determining these accounts. Payments by physical checks can only be used for accounts with established payment terms.

Please make checks payable to:

Walker Tape Co., Inc.

9312 S Prosperity Road

West Jordan, UT 84081

If you want more information about applying for payment terms, don't hesitate to get in touch with ar@walkertapeco.com.

DO YOU ACCEPT PREPAYMENTS?

Yes! To make a prepayment, email ar@walkertapeco.com. Payment information and the order to which it applies must be clearly stated.

All prepayments must be paid in full.
In the event of an overpayment, the remainder will be added as a credit to your account and applied to the next invoice.
If there's an underpayment, the order will be delayed. Orders can't be processed until the underpayment is resolved. This may result in the payment being returned at the buyer's expense.

WHAT ARE THE ACCEPTED METHODS OF PAYMENT?

There are a few ways to pay at Walker Tape®:

Credit Card

Visa, Mastercard, American Express, Discover

PayPal

Payments through PayPal are only available to international customers outside the U.S. Please send PayPal payments to info@walkertapeco.com.

ACH/Wire Transfer

Please follow these guidelines when paying via ACH/Wire Transfer:

Make sure you include your company name and pro forma invoice number in the ACH/Wire Transfer.
Once the ACH/Wire Transfer details have been submitted, please send an email copy to ar@walkertapeco.com. Taking this step will help us avoid potential delays in applying payments.
In the case of ACH/Wire Transfers that aren't in USD, there may be a currency conversion fee. We recommend using services like TransferWise to get the best conversion rates.

If you would like to submit an ACH/Wire Transfer, please get in touch with ar@walkertapeco.com for bank information.

HOW DO I MAKE A RETURN FOR A REFUND?

Any refunds requested within 90 days of placing an order will be credited back to the original payment method. All other refund requests are eligible to be issued as an account credit.

Please send all returns to Walker Tape®'s return department at:

Walker Tape Co., Inc.

9312 S Prosperity Road

West Jordan, UT 84081

Attn: Return Department

Once received, please allow 5-7 business days for the refund to appear on your original payment method or a credit on your account.

It is important to note that all shipping and handling fees are non-refundable, and returns must be shipped at the buyer's expense.